Privacy Policy

Last updated: April 2026

Who We Are

Alturia Studios is a balloon decoration and delivery service based in Barcelona, Spain. You can contact us via WhatsApp at +34 632 878 577.

What Data We Collect

This website does not collect personal data directly. We do not use contact forms, user accounts, or cookies that track personal information.

When you contact us via WhatsApp, you share your phone number and any information you choose to provide (name, event details, delivery address). This information is used solely to fulfill your order.

Language Preference

We store your language preference in your browser's local storage so the site displays in your chosen language on return visits. This data never leaves your device and is not shared with any third party.

Analytics

We may use privacy-respecting analytics (such as Cloudflare Web Analytics) to understand general traffic patterns. These tools do not use cookies, do not track individuals, and do not collect personal data.

Third-Party Services

This website links to the following external services:

WhatsApp (wa.me) — for customer communication
Instagram (instagram.com) — our social media profile
Flowwow (flowwow.es) — our product catalog

Each service has its own privacy policy. We are not responsible for how these platforms handle your data.

Your Rights

Under the EU General Data Protection Regulation (GDPR) and Spanish data protection law (LOPDGDD), you have the right to:

Request access to any personal data we hold about you
Request correction or deletion of your data
Object to processing of your data
Request data portability

To exercise any of these rights, contact us via WhatsApp.

Changes to This Policy

We may update this privacy policy from time to time. The latest version will always be available at this page.